Dear Mr. Doe:
I was extremely sorry to hear of the
earthquake which destroyed your beautiful house in Kobe. I know well how much that house meant to you and Mrs. Doe, and I hasten to offer my deepest sympathy.
Nevertheless, I was most relieved to learn that none of your family members suffered serious injury, although my heart still aches when I think of the great number of people who were killed or seriously injured in this
unprecedented tragedy.
If there is anything I can do for you and your family, please do not hesitate to let me know.
Sincerely yours,
Jack Chen
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