In order to achieve the accuracy you must set up a report system which demands every manager report the current financial status of his or her departments. The information will be collected everyday for you to take consideration.

Task sheet 10

A: what's important when deciding whether to obtain a further qualification?

B: what's important when placing a newspaper advertisement?

C: what's important when considering whether to invest in technology?

Task sheet 11

A: What's important when planning a presentation?

When you are planning a presentation, you should first find out some information about your audience. Tobe effective, your talk must be delivered at a level that is appropriate for your audience. You must analyze the background and expectations of the audience to deliver the take-away message in the most effective manner. This may mean modifying the take-away message, if the concepts involved are beyond the level of your audience.
Knowing your audience, you can begin to decide how much background material is needed to deliver your take-away message effectively. Your audience will influence your choice of vocabulary (technical jargon) and may even influence how you dress!

B:What's important when aiming to improve customer service?

We should carry outcustomer satisfaction surveys. The purpose of the customer satisfaction surveys is to provide our company with the information necessary to evaluate performance and customer needs. The data also helps determine required updates/upgrades purchases of new equipment, which is critical to our efforts to track and improve customer satisfaction.

Furthermore we can find out from customers how they rate the services and support provided by us. We can document where customers are satisfied along with where they are dissatisfied and to identify where applicable what causes this disappointment in the customer experience.

Finally we can use this data to help prioritize the service areas in need of improvement in the future.

C:What's important when managing a project?