In this negotiation, a customer (A) and supplier (B) have been negotiating a sales contract. They have successfully worked through the negotiation and are at the concluding and settling stage. The customer produces cold meats and wants to be supplied with packaging machines. They have discussed the number and cost of machines, method of payment, delivery time, credit period and warranty during their discussion.
There were quite a few problems here but there are solutions.
In the activity below, we list the problems and give you some solutions which can improve the settling and concluding stage of a negotiation. Now match the problems in the negotiation with a solution to the problem.
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