Dear Sir/Madam,
I had the misfortune to spend an evening in your establishment on the 24th of August last and I am writing to you to complain about the awful quality of your food and service.
I reserved a table at your restaurant because a colleague of mine in Shanghai recommended it as a perfect place to show foreign visitors (especially business people) the very best of Shanghainese cuisine. My experience leaves me with little doubt that this is one of the worst restaurants I have ever eaten in.
I arrived with a group of important business clients from Japan at the correct time only to be told that there were no free tables and no record of my reservation. We were told to wait and not offered a drink at your bar or any alternative arrangements. This was embarrassing enough; after 25 minutes' waiting, I began to get angry and my clients began to show signs of irritation. We were eventually seated at a very small table in a dark corner of the restaurant and still had to wait a further 10 minutes for a menu and someone to come to offer us drinks.
Our two waiters were cold and unfriendly and made no extra effort to help my Japanese clients, even though they were well aware of the fact that I was entertaining them on business. Most of the food was either cold or the portions were very small and one of your waiters refused to return one of the dishes to the kitchen.
I now wonder why my colleague recommended your restaurant and was disgusted at having to pay so much for very little.
I will not be returning and will be warning all my colleagues and business associates to stay away from your terrible restaurant.
Yours sincerely,
Now use the points from the previous pages on what language to use and how to structure your letter to write your own reply.
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n.建(成)立；研究所 (初中英语单词)
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