Episode 17: Booking tickets
Agent: Good morning, London Attractions. Michal: I'd like to book two tickets for next week. For River Boat cruise please. Agent: OK. When? Michal: Next Thuesday. Agent: Sorry? Michal: Thuesday. Agent: I'm sorry sir, is that Tuesday the first or Thursday the third? Michal: Thursday the third. Agent: Right, and what time would you like? Michal: In an evening. Agent: Because it's winter, the last trip is at 7.00. Is that OK? Michal: Yes thanks. Agent: OK, just let me put you on hold for a moment please?
Vocabulary:
To put someone on hold (used in business telephoning): To ask a phone caller to wait (usually music is played while s/he is waiting).
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