technology
4. ___ D thinks it is necessary to be competitive
5. ___ E hopes to work in a foreign country
F is in competition with a colleague
G hopes to avoid losing his-her job
H is going to train others

Excise Six
For each extract, choose the person who is speaking.

1. ___ A the sales director
2. ___ B the managing director
3. ___ C a secretary
4. ___ D a new junior manager
5. ___ E the advertising manager
F the finance director
G the catering manager
H the information technology manager

Excise Seven
You will hear five different people talking about TRAINERS sports shoes. For each extract, choose the person who is speaking from the list A-H.

1. ___ A manufacturer's information officer
2. ___ B someone who works in advertising
3. ___ C someone who is sponsored by a manufacturer
4. ___ D journalist
5. ___ E sports coach
F someone who works in a sports shop
G someone who buys TRAINERS
H someone who teachers children

Excise Eight
You will hear five different people talking about people they've just met. Decide who the speaker met from the list A-H.

1. ___ A a client
2. ___ B a job applicant
3. ___ C the managing director
4. ___ D a personal assistant
5. ___ E an advertising agent
F a finance officer
G a visitor from another company
H an investor

That is the end of TAPE ONE SIDE B.

Excise Nine
You will hear five different people talking about their jobs. Choose the department each speaker works in for the list A-H.

1. ___ A legal
2. ___ B sales
3. ___ C accounts
4. ___ D purchasing
5. ___ E customer service
F dispatch
G production
H personnel

Excise Ten
You will hear five IBM clients talking about how web technology has transformed an area of their business. Listen and decide which area each speaker refers to?

1. ___ A advertising methods
2. ___ B after-sales service
3. ___ C client information service
4. ___ D customer purchasing process
5. ___ E production processes
F sales network
G training methods