properly. Anyway, this time we sat down and got the next few weeks really sorted out. He's often been rude in _________________ so I needed to have a talk with him about it.

I'd arranged to be at her office at 11 o'clock to give us time to go through all the details. Anyway then I had to change the time because ________ wanted me to see the person ___________________. So we moved it to 3 o'clock and I don't think ______________________. I thought it was just a ___________, but then it turned out she wanted to ________________________________. It's effectively the same as last year's. __________________________________. I wasn't really surprised she was so critical but I was concerned about ______________________________ Anyway, she ___________ them, but I'm not sure they'll renew next year on those _____. We'll have to wait and see.

I have to say it's not my favorite meeting but there's no avoiding it. If they ___________________ then we can't expand-we're _______________________. The board met the day before and the MD said he was relying on me to keep them all happy.

Supplementary Exercise Nine

1. Spot dictation:
I'm quite well organized really so I have no problems dealing with things like ______ and ________. What I do find stressful, though, is having to deal with people when they ring up and _____________________________________. We're only a small company, you know, so it's up to me and my colleague to ____ things ____.

My new colleague's really nice. She worked in Dispatch up until about three months ago, so she's already familiar with all the forms and things we use here at the company. I've started her off on some basic procedures, like ___________ and dealing with ______________, which means that I can concentrate on preparing for next month's ______.

Well, I sometimes struggle to keep my cool with the sales department always on at us to get things moving more quickly. We're busy enough as it is, what with ________ and ___________ operations, _________ projects and dealing with _____________. It doesn't help having to share such a small space with my boss.

I'm used to _______________of prices and _______ office supplies. Of course, but I never realized there would be so much to the job. I mean, when I think back to the interview, the Personnel Manager didn't mention half the things I'm now doing. I've never had to actually ________________ myself before. It's a real balancing act, getting the right product at the right price.

It's been a real nightmare lately. We're busy enough at the best of times. And now we've lost our admin assistant. It's even worse. I've been up to my neck in paperwork, going through ____________ with the Legal Department and checking _____ and __________. You know, I've _________ 40 __________ this week already for one of our _________ and it's only Wednesday today.

第三项：多项选择

实用技巧：
1． 所有问题均按照行文的先后顺序进行提问。
2． 本项的正确答案都是间接的给出，通常要经过说话人2到3步的阐述。
3． 在正确答案出现之前，一般都会出现干扰项中的内容，此时恰恰给我们一个机会采用排除法排除干扰项。
4． 有时说话人会使用提示性词语。而一般提示性词语后就是涉及正确选项的内容。一般说话人所使用的提示词有：but；but I think；real...；fact is that...；...not the case；it is ... which/that...；

Excise One
Questions 23 - 30
 You will hear a radio interview with Martha Flowers, the