In this unit, we will look at a typical email / letter and discuss some of these common rules for this type of writing.
Before you begin, think about your own experience. ·Do you usually write inter-office or external emails? ·Do you know the standard way to open and close letters? ·Do you know what kind of language is too informal? ·How do you know when to start a new paragraph?
Now, look at the example email below. There are several problems with this email. Can you think of ways to make it better, clearer, and more standard? Send in your corrected versions – the best one will be chosen as a model version.
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You are writing to a consultant who you have recently contracted to give training on the use of technology in the office.
Re: Changes to the training programme
Dear Mr Zhang,
Thank you for all your hard work so far. We really appreciate everything you've done and we're sure the training will be success. I have written to you today because I want to tell you about some changes in the proposed programme. Despite the fact that we told you we wanted the proposal for the training programme which is scheduled to be delivered on 10 and 11 October to be submitted this Thursday, we would be very appreciative if you would be so kind as to send it our way on Tuesday instead. As they say, the early bird catches the worm. Also, there's been some discussion on whether or not we should include 'teleconferencing' and 'video-conferencing' in the training. Cheers!
Mary Wang HR Manager
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