Placing an order 发出订单

词汇准备

place an order 发出订单

cancel an order 取消订单

confirm an order 确认订单

supplier 供应商

mail order company 邮购公司

headquarters （公司）总部

catalogue 商品目录单

summer collection 夏季时装采购

summer catalogue 夏季时装商品目录

recommendation 推荐信

item 产品

in standard length 标准长度

article 商品

measurements charts 尺寸图

knitted skirts 针织袜子

vendor 销售商人

quantity 数量

standandise 使符合标准

asap 尽快

Otto 奥托邮购公司（德国最大的邮购公司）

Hamburg 汉堡

Speaking

口语练习

Otto, the Hambrug-based mail order company, has suppliers all over the world. What qualities do you think Otto looks for in its suppliers?

总部设在汉堡的奥托邮购公司，在世界各地都有供应商，您认为奥托公司要求供应商具有那些品质。

参考词汇和表达

reliable supplier 可靠的供应商

possess basic qualities of honesty, integrity, accountability, and dependability.

具有诚实，正直，责任心以及可靠等基本品德。

Provide good quality merchandise 提供品质优良的商品

Goods of consistent quality 质量稳定的商品

Have flexibility toward new/additional requirements 对新的/额外的需求有灵活性

Courtesy and co-operation are also important 礼貌和合作也很重要

Can provide a quality product or service 能够提供高质量的产品或服务。

Timely delivery 及时送货

Operate in just-in-time deliverypolicy 依照准时送货的方针运营

Attractive price 有吸引力的价格

Competitive price 有竞争力的价格

Writing：写作

How could you improve Antonella's fax? Make notes under the following headings.

怎样修改安东尼拉的传真？根据下列的要点进行说明。

Layout (格式) accuracy （准确性）

Clarity(行文清晰性)

Paragraphs （段落安排） sentences （句子）

Connectors （连接词）

Write a clearer version of Antonella's fax.

例文

Dear Korinna

Re: order for Faci (314739) and Cristi(315227) skirts

Thank you for your fax concerning the above skirts.

I discussed the problems regarding the two skirts with Mr Hubner during his trip to Italy.

The skirt made by Faci has a slit at the bottom, which might make it difficult if the customer wanted to change the length of the skirt. We therefore agreed that the vendor would have to supply the skirt in two different lengths.

Mr Hubner thought it might be better to leave the two different lengths of the Cristic skirt. The skirt has special knitting technique; as a result, it might be difficult if the customer wanted to shorten it.

When Mr Hubner left Italy, I thought we had sorted the problems out. I was therefore surprised by you fax cancelling the other sizes.

Please le me know if you definitely want to cancel the other length skirts. As for reducing the total quantity, I will wait for confirmation of the information about lengths before I contact the vendors.

Thanks and best regards.

Discussing changes. 谈论改变

要点解释：

1. So that's Cristi and Faci in standard length only. 那么克里斯蒂和法西公司的裙子都只要标准长度规格的货。

2. I thought I'd wait until we knew what was happening about the lengths.

我原打算弄清了裙子的长度后再...

3． And is it still 400 pieces of each?每个品种是否还要400件？

Listen again. What phrases are used to express the following functions?

再听一遍，注意听力原文中是用什么词组来表达下边的各种功能的？

1. starting the reason for calling

2．Confirming information

3. Requesting action

1. Promising action

2. Thanking

3. Referring to future contact

答案解释：

1． I'm ringing about...

2． We definitely want.../ So that's... 我们确定需要

3． Do you think you could ...您是否能购......

4． I'll call them...我会打电话给他们的...

5． Thanks for ...感谢您......

6． I'll fax you.../ I will speak to you later 我会给你发传真的

How would these functions be expressed in a formal letter?

这些功能在信函中应该怎样表达？

1．I would like to ( inform you / request etc.)... 我想（告诉您/请求您）

2．I' m writing to confirm that ...我写信是要确认...

3．Please could you ... ？/ I would be grateful if you could ...您是否能......

4．i will/shall...我将......（在口语中用缩略形式I'll ，但在书面中用正式的I shall

5. Thank you for/I am very grateful for ...感谢您

6．I look forward to( hearing from you/seeing you etc )期盼。

Confirming changes 确认更改

Writing

写作

Writing a 40-50 word reply to Antonella:

•telling he no to change the charts. 告诉她不要更改尺寸图

•confirming that all knitted skirts will be in standard length. 确认所有针织裙子都必须是标准长度的。

•suggesting a delivery date for the finished order. 对运送订单成品的日期作出建议。

例文

Dear Antonella

Thank you for your fax. In answer to your queries, I can confirm that the measurements charts do not need changing and all knitted skirts will now be produced in a standard length. We would like to propose a delivery date of 30 June. Does that suite you?

Best regards.

Korinna
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