In this Business English Podcast lesson we’re going to look at useful language for handling the practical details of a business visit, such as airport pickup and restaurant or hotel booking. And we’ll also practice ways to create and maintaingoodwill by demonstrating flexibility and responding politely on the phone.

Viva is an Italian fashion company. Viva representatives Marco and Francesca are preparing to attend a fashion expo in Las Vegas with their American distributor, Foxtrot. A fashion expo, or exposition, is a kind of trade show or conference in which potential buyers look at manufacturers’ goods.

In the dialog Marco is calling his contact Adriana at Foxtrot to discuss the details of the visit. As you listen try to answer the following questions. 

Listening Questions:

1) What information does Adriana get from Marco?

2) What does Marco need help with?

3) Does Marco have any special requirements for the hotel?

4) What kind of food does Marco hope to eat? 

restaurant [´restərɔnt]   n.饭店，菜馆   (初中英语单词)

maintain [mein´tein]   vt.维持；保持；继续   (初中英语单词)

italian [i´tæliən]   a.意大利 n.意大利人   (初中英语单词)

conference [´kɔnfərəns]   n.讨论(会)；会谈   (初中英语单词)

contact [´kɔntækt]   n.接触；联系 v.联络   (初中英语单词)

goodwill [,gud´wil]   n.友好，亲善；信誉   (高中英语单词)

politely [pə´laitli]   ad.温和地；文雅地   (高中英语单词)

exposition [,ekspə´ziʃən]   n.说明；工业博览会   (高中英语单词)

potential [pə´tenʃəl]   n.&a.潜在的；可能的   (高中英语单词)

dialog [´daiəlɔg]   n.对话   (英语四级单词)

calling [´kɔ:liŋ]   n.点名；职业；欲望   (英语六级单词)