1.Good morning（Good afternoon ）



2.Please



3.Hello



4.Welcome



5.Welcome to deposit in ICBC



6.Welcome to use Peony Credit Card



7.Welcome to use ATM



8.Sorry



9.Please line up



10.Please wait a moment



11.Thank you



12.We'll glad to receive any suggestions to help us improve our service



13.Goodbye



14.Don't mention it （Not at all）



15.Hope to see you again



16.Demand（current）deposit



17.Demand（current）bankbook



18.Rate for current deposit



19.Time（fixed）deposit



20.Interest Rate for fixed deposit



21.Certificates of deposit



22.Flexible maturity deposit



23.Transferable certificate of large amount time deposit



24.Withdrawal form



25.The exchange rate for U.S.dollars



26.Termination of a deposit



27.Date due



28.Automatic teller machine（ATM）



29.The detailed list of interest



30.Peony Credit Card



31.Exchange U.S.dollars for Renminbi



32.What can I do for you？



33.May I help you？



34.We are open for business form 8：00 a.m to 6：00 p.m with no break at noon



35.We are open for business all week including Saturday and Sunday



36.I'd like to deposit（withdraw）



37.Which type of deposit do you prefer，time deposit or current deposit？



38.I prefer time deposit（current deposit）



39.Is it your first time to deposit here？I am going to open an account for you.



40.How long would you like to deposit for？



41.Pardon，I do not understand，Could you give me more details.



42.OK.The term of fixed deposit ranges form three month to five years，including three months，six months，one year，two years，three years and five years. The longer the term the higher the interest rate.



43.Partdon.



44.Could you fill in this slip in ink please.



45.You have made a mistake here，Please fill it in again



46.Opening an account is free of charge， but you have to deposit 10 yuan as your initial deposit.



47.The current deposit can be withdrown at any ICBC savings office in this city，It's convenient for you



48.We also have flexiblematurity deposit. The interest rate is sixty percent of the interest rate for the time deposit



49.Excuse me，how much do you want to withdraw？



50.Please use Arabic figures



51.Please fill in your address here



52.Please enter your code number.



53.There is somrthing wrong，Please enter your code number again.



54.You've made a mistake in counting. Do it again please



55.Please wait a minute .I will calculate it again



56.Please keep the chip



57.Here are your money and deposit book.



58.Please hand back your chip



59.Please count the cash （your money）



60.Here is your book （certificate）。



61.Please wait a moment ， I will do it for you as soon as possible



62.The computer isn't working now. Please go to another savings office or come again tomorrow



63.Please wait a moment， we are checking it



64.Sorry， since there is no power， we can only serve you manually.



65.Sorry for keeping you waiting.



66.I'm sorry you had to come several times.



67.Everything is in order.



68.I have lost my bankbook， what should I do？



69.You can report the loss of the bankbook.



70.Do you remember the account name and number， maturity， amount and code number.



71.Please show your I.D card



72.My name is Jenny Lee， but I don't



remember anything the details



73.Please try to remember the details.



74.It's for the safety of your deposit



75.Would you please leave your telephone number.



76.Please bring this application form to collect new bankbook or money in 7 days.



77.I can reissue a new bankbook for you，but we must deduct ten yuan handling charges.



78.I am going to apply for a Peony Credit Card



79.You can apply for it in the ICBC



Peony Credit Card Department. The address is Beijing Road NO.8



80.Please wait a moment. The amount you are withdrawing exceeds one thousand yuan，so I have to ask authorization form the credit card issuing center



81.Sorry， you have to exchange your money at the foreign exchange counter



82.Please go to counter NO.2. It's over there.



83.How much do you want to change？



84.Please fill out the exchange form



85.Please sign your name on the exchange form



86.What currency do you have？



87.We don't change German marks her at present.



88.We can change only three currencies U.S. dollars， Jappnese Yen and H.K. dollars.



89.What is the exchange rate today？



90.The exchange rate is 832RMB for



100 U.S. dollars.



91.I'm sorry I have no small change.



92.You can convert the unused RMB back into foreign currency.



93.You'll receive the money in a moment .



94.Sorry， we don't handle drafts and telegraphic transfers.



95.Sorry， we handle savings deposit business only.



96.Please go to the international Department of ICBC Beijing Branch.



97. Sorry， these two one hundred dollar bills are counterfeit



98.According to our regulations and international practice， forged notes must be confiscated so we can't return them to you.



99.We may issue you a confiscation receipt.



100.We have safe custody service and can keep precious metals such as gold and silver， and securities for you.
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