酷兔英语

3 making telephone appointments

Dialogue1

A:Hello,Bill Burton speaking,What can I do for you?

B:Hello,Mr.Burton.This is Jenny of Bradford and Sons returining your call.I'm sorry you missed me when you called my office this morning.My secretary said you called concerning our meeting next Tuesday?

A:Yes,Ms.Jenkins,thank you for returning my call.I'm glad to finally get a hold of you.I wanted to let know I will not be able to make our meeting next Tuesday.I will be out of town that day.Is there any possibility we can move the meeting to Monday?

B:I'm sorry,I'm afraid I'm completey booked on Monday.Would it be possible to postpone until you return?

A:Oh dear,I was counting on taking care of our meeting before I leave.but I suppose I could shuffle a few things.Yes,we can arrange something.I'll be back Thursday morning.What about Thursday afternoon? Would that work for you?

B:That should be fine,Shall we say about 2 o'clock?

A;Perfact.I'll look forward to seeing you at 2 o'clock next Thursday afternoon.If you need to change the time, please feel free to call me on my cell phone.

B:Thanks,Mr.Burton. T'll see you on Thursday.

Dialogue2

A:Hello!

B;Hello,is Doris available?

A:This is Doris ,. Who's calling please?

B:Hi, Doris, this is Mike calling from Parker's Dentistry, I'm calling to confirm your appointment for tomorrow morning at 9 am with Dr.Parker..

A: Oh, I almost forgot, Thank you for calling to remind me. Actually. I do need to change the time of my appointment,. I have a scheduling conflict. And can't make it that early.

B: If I put you in at a later spot, would that work out?

A : It would have to be after lunch. Do you have anything available about 2 o'clock?

B : Sorry ma'm, the only opening we have after lunch is 1:15, but I might be able to work you in after 4 .would that be a better time?

A :That's alright,. I think I should be able to make it at 1:15. Can you put me down for that time slot?

B :No problem. I have you appointment changed from tomorrow morning to tomorrow afternoon at 1:15.

A : Wonderful. Thanks very much.
关键字:商务英语
生词表:
  • burton [´bə:tn] 移动到这儿单词发声 n.复滑车 四级词汇
  • taking [´teikiŋ] 移动到这儿单词发声 a.迷人的 n.捕获物 六级词汇
  • shuffle [´ʃʌf(ə)l] 移动到这儿单词发声 v.洗(牌) n.搅乱 四级词汇
  • calling [´kɔ:liŋ] 移动到这儿单词发声 n.点名;职业;欲望 六级词汇


文章标签:商务英语  对话  情景对话