"三个臭皮匠，顶个诸葛亮"。在工作中，团队的力量不容忽视。也许你在某个领域是独当一面的专家，但，你是一名合格的团队成员吗？

　　

　　The Coastal Area Telephone Company lands a big con-tract and asks Julia to develop a team of professionals to install the equipment. As she prepares to pick her team, she looks over the names of available technology specialists and thinks carefully about the different talents, skills, and attitudes they display.

　　Roberto is first on her list because he's a great team player. He knows when to talk and when to listen, and he's not afraid to come up with big ideas. Even better, when his ideas are shot down, he doesn't hold a grudge1). Add to that his abilities as a technician, and Julia knows she would pick Roberto every time.

　　Next, she chooses Yolanda, who's a whiz at crunching2) numbers. She will keep the project under budget and her cheerfulness will make everybody happy, even when they don't like her budget figures. Yolanda's only problem is that she hides her good ideas in meetings because she's afraid of embarrassing herself.

　　Sam and Henry are next on the list. They are the best in the business when it comes to laying lines and making the connections.They work well together, but they don't always work well with other people.

　　

　　Everyone Is a Team Member

　　

　　A team is a group with a clear goal that is agreed upon by all members or dictated by management. The team studies a problem, plans the responsibilities of each member, and works together to reach the goal. Each person knows what his or her job is and how all the jobs fit together to achieve the goal.

　　

　　Teamwork Works

　　

　　Studies show that teamwork is successful because it benefits both the employer and the employee. The team makes its own decisions about what should be done and how and when it will be done. It takes responsibility for good and bad decisions. In a team environment, leaders provide support and encouragement to the team but don't tell members what to do.

　　

　　Teamwork and Attitude

　　

　　Working as a team member is not natural to all people, especially for those who entered their careers when individual effort was rewarded. To be an effective team member, you need to develop a teamwork attitude. That means you must maintain good relationships with team members, be willing to give credit to others, and believe in the purpose for which the team was formed. You have to be able to trust others and act in a way that encourages them to trust you. In a team, reliance on others is essential.

　　As a team member, you must be assertive enough to communicate your point of view, describe your ideas, and disagree when it's important.

　　Teaming is a"we're in this together" attitude, one that allows each team member to appreciate the special talents, gifts, or skills that other members bring. When these talents are used productively in a group, each individual gets satisfaction from the result.

　　

　　Self-Motivation

　　

　　Don't expect a lot of checking up when you're part of a team. You're on your own; there's no supervisor to tell you what, why, or how to do something. The team leader will call meetings, facilitate the discussions, and support your activities; but you're expected to carry out your responsibilities in a way that helps them to carry out theirs.

WORKSHOP WRAP-UP

　　●A team is a group with a clear goal.

　　●Teams are successful when they benefit both the employer and the employee.

　　●Teaming requires a "we're in this together" attitude.

　　●Healthy disagreement is good.

　　●All team members must be able to rely on the others.

　　

　　Coastal Area电话公司争取到一笔大订单，于是让朱莉娅组建一支专业团队来负责安装设备。为了选拔团队成员，她查阅了备选技术专家的名单，并仔细分析了这些人拥有的不同天赋、技能和性情。

　　在她的名单上排名第一的是罗伯托，他是一位非常出色的团队成员，知道什么时候发表意见，什么时候倾听他人意见，而且敢于提出自己的大胆想法。更值得称道的是，即使自己的意见被否决，他也不会因此而积怨在心。加之他作为技术人员所具有的能力，朱莉娅知道自己每次都会选上罗伯托。

　　朱莉娅选中的第二位是约兰达，她是精打细算方面的高手。约兰达会把项目控制在预算之内。即使同事们有时不喜欢尤兰达提供的预算数字，她乐观开朗的性格也会使每个人都感到高兴。约兰达惟一的问题就是在开会时总是闭口不谈自己的好想法，因为她担心这样做可能会使自己难堪。

　　名单中接下来的两位是萨姆和亨利。在布线和连接方面，他们俩在公司是最棒的。他们俩配合默契，但却与其他员工不太合得来。

　　

　　人人都是团队成员

　　

　　团队就是具有明确目标的小组，该目标是全体团队成员所认同的，或是由管理层制定的。在这个团队中，成员们就一个问题进行研究，为每位成员制定职责，并向着目标一起努力。每个成员都应该明确自己的任务，知道如何协调各项任务才能实现目标。

　　

　　团队合作很有效

　　

　　研究表明，团队合作要想取得成功，必须让雇主和员工都能从中获益。应当做什么，怎样做，何时做，这些都由团队自主决定，而所作决策的好与坏，其责任也由团队承担。在团队内部，领导者会向团队提供支持和鼓励，但不会对团队成员指手划脚。

　　

　　团队合作和态度

　　

　　并不是所有人都乐于团队合作，尤其是那些由于个人努力得到了回报之后才入行的人。要想成为一个高效的团队成员，你需要培养团队合作的态度。这意味着你必须与其他成员保持良好的关系，愿意信任他人，对团队成立的目的坚信不疑。你必须信赖他人，你的所作所为也要能鼓励他人信赖你。因为在团队内部，信赖即是根本。

　　作为一名团队成员，你必须要有足够的自信向他人传达自己的观点，描述自己的想法，并在重要关头提出异议。

　　组建团队要有一种"风雨同舟"的态度，这种态度会使团队的每位成员都能对其他成员具有的才干、 天赋和技能给予肯定。当这些天赋被富有成效地运用到团队中时，每个人都会从成果中得到满足。

　　

　　自我激励

　　

　　作为团队的一分子，不要期望太多的检验和监督。你得自主行事，没有管理人员告诉你该做些什么、为什么这么做以及如何去做。团队负责人会召集大家开会，推动讨论进程并支持你的工作，但是别人也会期待你履行自己的责任，并以此帮助他人履行职责。 　　

　　专题讨论小结

　　

　　●团队就是有着明确目标的小组。

　　●只有让雇主和员工都能受益的团队才会成功。

　　●团队工作所需要的是"同舟共济"的态度。

　　●出现有益的不同意见是件好事。

　　●所有的团队成员都必须能够信任其他成员。
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