加州奥克兰一家大型医疗保险公司担任了五年区域总监之后，丹尼尔•埃德曼(Daniel Eddleman)觉得自己已做好了晋升的准备。因此，他在公司内部找了一名与他意见一致的导师，认为他凭借自身业绩和领导能力理应升职。不过，若要赢得那个职位，他还需磨炼几项软技能。埃德曼说："公司的规模非常大，要在那种环境中获得关注可能会很困难。"为此他联系了一名职场教练，后者帮助他确定并加强他的三个弱项，其中包括自我评价、情绪控制和自夸的能力。
After working five years as a regional director at a large health insurer in Oakland, Calif., Daniel Eddleman felt ready to move up the ladder. So he found a mentor within the company who agreed with Mr. Eddleman that his performance and leadershipability merited the promotion.
埃德曼说："我意识到自己有时候会表现得过于强硬，我学会了缓一缓，这样我就能有余地做出冷静的决定。我还学会了如何就我自己的成就向适当的人表示感谢，在谈话中提到他们，这一点我以前是从来都不愿意做的。"最终他被提拔为副总裁。
But he'd need to work on a few soft skills to clinch the job. 'It can be a challenging environment to get noticed in because it's such a big organization,' says Mr. Eddleman, who connected with a job coach who helped him identify and work on three weak areas
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