道歉信
1) 道歉信的写法
日常生活中难免会出现一些差错，如失约、损坏东西等。遇到这种情形，应及时写信致歉，以消除不必要的误解，维系正常的关系。道歉信除应及时写之外，还必须写得诚恳，歉意应发自内心，决不可敷衍塞责。再则，事情原委要解释清楚，措辞应当委婉贴切。下面将举例示范：
范例1：
Dear Mr. Harkness,
Much to my regret I was unable to keep my engagement to meet you at the park gate. I fear you are displeased at my failing to keep my promise, but I trust you will forgive me. Let me explain. My mother suddenly fell sick early yesterday morning, and I had to send her to hospital.
I shall be obliged if you will kindly write and tell me when and where we may meet again. I hope to see you soon.
Your sincerely，
Evelyn McCormack
范例2：
Dear Mr. Russell,
I am excessively sorry to say that I am just now using the dictionary you mentioned in my teaching work. So I can not lend you this copy. And I tried to buy you another copy of the dictionary from the bookshop but failed to get it. Therefore it is not in my power to comply with your request.
Hoping you may be successful in some other quarter and with a feeling of deep regret at my inability to render you a service.
Yours ever,
Duncan Liesery
从这两篇道歉信中可以看出，写好道歉信的关键在于措辞要朴实委婉，语气要诚恳真挚，解释要详细明了。例如原文中"much to my regret"、"I'm excessively sorry"、"a feeling of deep regret"都是致歉之词，这就恰如其分地表达了写信人的真诚歉意。
2) 道歉信模板
Date：________
Dear______,
①I am excessively sorry to say/tell you that _______. ② Now, I am writing you this letter of apology to show my deep regret______. ③Please accept my sincere apology______.④I fear you are displeased at _____.⑤I hope you will understand me and excuse me for______ . ⑥Let me explain. ⑦The reason for my delay/absence was that _____. ⑧I had no way out because ______⑨ Therefore it's not in my power to_______.
⑩Naturally, I want to suggest ____. I shall be obliged if you will kindly write and tell me when and where you____. We may meet again and I hope to see you soon.
Sincerely yours
Signature
信息提示
信件启首
①直接表达自己不能实现先前的愿望或约定
②表达歉意
③诚恳希望对方能接受道歉
④ 表达出自己的心情，并请求对方原谅
⑤过渡句
⑥开始介绍道歉的原因
⑦阐述自己当时的处境和情况
⑧总结自己道歉的原因
⑨希望下次再次实现愿望
⑩约定下次约会的时间和地点
信件结尾与签名
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