Next time you are with a group of co-workers, try an experiment: Start a round of story-telling by asking them to share an experience that most impacted how they behave today as a manager. Many will likely recount tales of a good or bad boss, or about becoming a boss for the first time.

When I asked this question to a seniormanager from a public sector company, he said: 'We had a boss who gave us space because he trusted us