Dear Ms. Sony ,



Thanks for your order, there is a problem, which sample is your need, your sample or our sample ? pls confirm it A.S.A.P, we only have short time to arrange all things, including produce, shipping and so on.



In fact, the color of your sample is the same as ours, because your sample is produced last year, it looks there is some difference, two of samples are natural bamboo color, a long time later, there is some changes in their color.



Thanks for your early reply!



I am waiting for your raply on-line.















Best Wishes



Emily







客人马上回过来了



Dear Emily:







I'm sorry I forgot to mention that we ordering your sample. Please send us ASAP the proforma invoice, the actual and undervalue and indicate the terms of payment and lead time in shipping the goods. I hope you can ship them before your Chinese New Year.







Awaiting for your immediate response.







Thanks and best regards.











Sony















接着讲哦



　客人发过来后，现在讨论付款条款了吧，经理的意思是希望一次性把钱打给我们，这样可以减少手续费，毕竟金额不大的呀，但是我总要说个好点的理由让客人愿意接受啊．一般都是３０％的定金，但是经理要我弄个整书，所以我就干脆说３０００ＵＳＤ．



　　Dear Sony ,



Thanks for your reply, in view of your small amount of , i suppose you pay by 100% T/T in advance to reduce your bank handling fees, if you disgree, you can pay 3,000USD in advance for our producing, when i ship your goods, you have to pay the other then you can get the B/L, of course, you have to pay higher bank fees.



Pls tell me your undervalue invoice amount, i will offer you one undervalue invoice accoding to your request.



After signing the contract, i will informe you the lead time, pls tell me your invoice amount ASAP. If we sigh the contract during these two days, i could ship them before our New Year.



Waiting for your urgent reply











Best Wishes



Emily















客人马上回过来了，答应先付４０％的定金，也就是２８００ＵＳＤ，其实我也挺高兴的，经理也同意了．



Dear Emily:







Thank you for your immediate response. Regarding the undervalue proforma invoice, kindly declare 60% of the actual value.







Re: Payment terms







Please fax or email to me the sales contract indicating the terms of payment indicating 40% down payment and 60% once we received the copy of the B/L and I will discuss this today with our Boss.







Hoping for your immediate response.







With best regards.











Sony















在和客人谈得妥当的时候，经理突然说这样的话要年后放单，那不是有滞港费用了吗，怎么不早说了，没办法碰到这样的经理我有什么办法呢，只好自己解决，和客人说清楚，真替客人难过．经理要求还要我马上做一份销售合同．







Dear Sony ,



Thanks for your reply, i have to tell you that we could ship the goods before our New Year, But now, there is a problem, when you receive the goods, the Chinese bank is having their holidays, at that time, we will waiting for the bank and get your 60% payment, then i will send you original B/L, therefore, the goods have to be in your Ports for some days.That is to say, you only can get our original B/L after our New year.



To solve this proble, you could pay 100% TT in advance, after our shipping the goods, i will send you original B/L for your taking the goods from Manila Port.



Waiting for your urgent answer!



After confirm this, i will fax the contract and PI to you !







Emily















这个时候可把客人给急坏了,他自己提出退一步,接到生产完成通知就给我们汇钱,真的非常感激客人的理解.







Dear Emily:







Thanks for your immediate response. Suppossing after you finish the production, you give us an advice so we can send our balance before your holiday, I think there will not be anymore problem. Is this okey with you? Please e-mail or fax the sales contract to avoid any delay in our first negotiation.







Hoping for our immediate response.







Thanks and best regards.











Sony















很快就把PI和合同写好,给客人确认签字.







Dear Sony,



Many thanks!



Now i am attaching 2 PI and a sales contract to you, pls check it, if no problem with you, pls let me know, then i will signature in PI and contract right now, then fax them to you.



ASAP!















客人看了后,合同上稍做点修改,他提出来我马上修改好,回了他.











Dear Emily:







Can you indicate bamboo ware instead of bamboo mat? Or you can signed both sales contract and will verify what is their duties tomorrow. You can e-mail them with signature to avoid any delay so I may request our boss to signed them tomorrow and will fax them to you the signed proforma invoice / sales contract.







Hoping for your immediate response.







Thanks and best regards.











Sony















我改了后又回给客人了



Dear Sony,



I have changed them again, exact date, Pls check it.



Would you advise me when you send your money to our account, after our boss confirms your money is on our bank account, we will arrange for producing to make sure the shipping time, thanks for your understanding.















Best Wishes



Emily















后来就一直等客人的传真,等了几个小时都没等到,我那时候很急了,因为时间太短了,经理要看到合同才肯去备货的



Dear Sony,



How are you ?



So far, i haven't received your fax, you know, there is a short time for us to produce,



so i am waiting for your urgent reply.



Many thanks!



















Best Wishes



Emily















Dear emily,







we just faxed it right now, please check it again.







Thanks



收到客人的传真后,当然要回传的呀,由于老板不在,只好等,但不能让客人着急呀,也要让客人知道这个情况



Dear ,



Many thanks for your fax, i just got them.



After getting your 40% of amount by TT, we will arrange for all production, when we finish



them, i will advise you and you have to pay the other 60% to us.



Now my boss is joining a meeting, maybe a few minutes my boss will sign them and fax to you.



Best Wishes



Emily















Dear Ms. Emily:







We will be scheduling our 40% deposit either tomorrow or on Thursday. I will fax to you the copy once I receive them.







Thanks and best regards.











Sony















最麻烦的事情就是客人的传真太难接通了,我最怕这个了



Dear Sony,



Many thanks for your deposit, I am trying to fax them to you, but there is problem with your fax, no sign for me to fax, would you check your fax machine and make sure i can fax the contract to you without any delay















Dear Emily:







Good morning!







You can fax the signed sales contract at fax no. 632-XXX-XXXX. I will see to it that nobody will use this fax machine.







Awaiting for your immediate response.







Thanks and best regards.











Sony



呵呵,一看到我客人的这封邮件,我就好开心,这个时候客人的电话也打过来了,















客人打电话过来就是要我再把形式发票传一遍,我就按照他的意思再传了一次过去,马上就收到他的邮件



hi Emily,







i already received your second fax. it's already complete.







thanksl















Dear S,



Good afternoon!



By the way, Can i know whether you have sent money to our bank account, if so, pls send the cope of bank invoice to me by email.



I will check it in our bank, thanks very much!







这个时候就要催客人打钱了











Dear Emily,







Hi! we already sent the money in your bank account, but we are still waiting the copy. can you try to ship the goods before our said date, our boss is asking if this is possible.







thank you







Best Wishes



Emily















Dear



I have arranged all raw materials for your goods, if my boss gets your money, we will produce the goods at once and finished the goods during a few days, if we get the money quickly, we will ship the goods earlier than our said date. if you don't mind, would you pls tell me how much did you sent to us?



Thanks for your cooperation!



Looking forward to your urgent reply!











Best Wishes



Emily



还是关于款的邮件,



Hi emily,







we aill fax you the copy now.















Dear



I have arranged all raw materials for your goods, if my boss gets your money, we will produce the goods at once and finished the goods during a few days, if we get the money quickly, we will ship the goods earlier than our said date. if you don't mind, would you pls tell me how much did you sent to us?



Thanks for your cooperation!



Looking forward to your urgent reply!











Best Wishes



Emily



还是关于款的邮件,



Hi emily,







we aill fax you the copy now.















Dear Jamie,



Thanks very much, i am waiting you !



The fax No is 86-572------



为了便于客人发传真,我顺便把传真号再发一遍,免得他去找.



很快他就发过来了







Dear



Many thanks!



I have got your fax, i have arranged our workers to produce the goods right now.



Once we finish the goods, i will advise you.















Best Wishes



Emily















Dear Emily:







I'm glad you received already the copy of our T/T remittance and we hope you can ship them earlier. Please advise us once the goods are ready for shipment so we send to you the full payment. I would like to remind you also that you have to submit the undervalue commercial invoice and you have to fax to us the advance copy of all shipping documents and send the original copy via special courier. How about your brochure/catalog, when are you going to send them to us?







Hoping for your immediate response.







Thanks and best regards.



这个客人也很细心,一次又一次地提醒我要给他undervalue commercial invoice







Dear Sony,



Thanks for your cooperation, i will send you all documents that you asked, don't worry, It's our pleasure to decrease the buyer's cost, i hope our goods can sale well in your market.



Once our goods are finished, i will inform you.



Thanks again!















Dear Emily:







Thank you for your e-mail hereunder. I would like to follow up the brochure / catalog that I am requesting because I want to present to our boss all your bamboo product. At present, we are still developing some other product.







Hoping for your immediate response.







Best regards.











看到客人的这封邮件,我就有一种与客人保持长期友好合作关系的想法



Dear Sony,



Thanks for your early reply.



No problems, i will send our brochure to you with original B/L together, i will be very gladed to help you develop other new products.



















Best Wishes



Emily







Dear Emily:







Good day to you!







Please advise development of our order so we may schedule our T/T remittance to avoid delay on your shipment.







Hoping for your immediate response.







Thanks and best regards.







Dear S,



I am about to inform you about the development of producing, thanks for your email.



Tomorrow, we will finished all your goods and ship the goods to our Port on 6th,, the Vessel will start its trip on 10th, , May be the goods will arrival in your Port on .



Thanks again!















Kindest regards



Emily







把大致情况汇报给客人



















Dear Emily:







Thank you for the information on the development of our order. If the goods will be ship on your Port and ETD , I think we have to send our full T/T remittance either onto avoid delay on your shipment. Please fax or e-mail to me the advance copy of all shipping documents and courier to us the original copy.







With very best regards,







Dear Sony,



So far, we have finished all products, because your goods are less than one container, we have to send the goods to our Port 4 days before ETD.



If you don't mind, would you pls send the balance account to us ealier than , which will make sure the exact ETA, because our Finance Department will finish their work with bank on 10th, Feb, i know you must worry about our goods, now, i can make sure that i could follow the contract with sincerity, i am waiting your repeat order,too.



Thanks for your undertand!



Looking forward to your urgent reply!















Best Wishes



Emily



催客人钱



















Dear Emily:







I already requested to our Finance Dept. to send our T/T early on morning because today is Friday already. I will send you the copy on Monday.







Thanks and best regards.



客人真的很配合我,每次都是将就我



Dear ,



Good morning!



If you have sent your copy of bank invoice, pls let me know!



Many thanks for your kind!















Best Wishes



Emily



Dear Emily:







Good day!







Send today our full T/T payment amounting to US$. Will fax to you said copy within today.







Thanks and best regards.



传真坏了,不得不通知客人传到另外一个传真上



Dear ,



Thanks for your reply.



Because some problems with our fax, you have to fax to 86



Looking forward to your fax!







we already faxed the copy of our payment to the number that you gave us.







please check.







thank you.







jamie



x!















Best Wishes



Emily

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