商 贸 口 语 篇
68
建立业务关系
Establishing Business Relationship
K 建立业务关系
Establishing Business Relationship 2069
K 实地拜访参观
Visiting the Company in Person 2075
K 观看货样展品
Viewing Samples and Exhibited Products 2081
商贸英语
CHAPTER 1
69
价格与付款
Price and Payment
K 询价 Making an Inquiry 2087
K 报价 Making an Offer 2093
K 商议价格 Bargaining 2099
K 折扣 Discount 2105
K 佣金 Commission 2111
K 下定单 Placing an Order 2117
K 付款方式 Terms of Payment 2123
商贸英语
CHAPTER 1
70
包装与运输
Packing and Shipping
K 包装 Packing 2129
K 运输 Shipping 2135
71
保险、索赔与纠纷
Insurance, Compensation and Dispute
K 保险 Insurance 2141
K 投诉与索赔
Making a Complaint and Claiming a Loss 2147
K 拒绝赔偿
Refusing to Accept the Claim 2153
K 同意赔偿
Accepting the Claim 2159
商贸英语
CHAPTER 1
72
接待来客
Receiving Clients
K 机场迎接客人
Meeting a Guest at the Airport 2167
K 接待来客
Receiving a Client 2173
K 送别来客
Seeing off a Client 2179
秘书、助理英语
CHAPTER 2
73
日程安排
Schedule
K 安排老板日程 Making Schedule for the Boss 2185
K 安排会议 Arranging a Meeting 2191
K 安排预约 Making an Appointment 2197
秘书、助理英语
CHAPTER 2
74
银行职员一般业务
General Services
K 业务咨询 Offering Inquiry Service 2205
K 开户业务 Helping Open an Account 2211
K 存取款业务
Helping Deposit and Withdraw Money 2217
K 汇款业务 Helping Send Money 2223
K 挂失与销户业务
Helping Report a Loss and Close an Account 2229
K 银行卡业务 Offering Bank Card Service 2235
银行职员英语
CHAPTER 3
75
银行职员其他业务
Other Services
K 外汇兑换业务 Offering Money Exchange Service 2241
K 支票业务 Offering Cheque Service 2247
K 零钱兑换业务 Offering Money Changing Service 2253
银行职员英语
CHAPTER 3
76
邮局职员一般业务
General Services
K 邮局业务咨询 Offering Inquiry Service 2261
K 信件业务 Letter Service 2267
K 包裹业务 Parcel Service 2273
邮局职员英语
CHAPTER 4
77
邮局职员其他业务
Other Services
K 信封邮票销售
Selling Envelopes and Stamps 2279
K 报刊杂志业务
Newspaper and Magazine Subscription Service 2285
78
宾馆前台服务
Reception
K 客房预订
Taking Room Reservation 2293
K 接待登记
Receiving Guest and Helping Check In 2299
K 投诉处理
Handling Complaint 2305
K 为顾客结账退房
Helping Check Out 2311
宾馆服务英语
CHAPTER 5
79
宾馆客房服务
Room Services
K 引领客房 Showing Guest the Room 2317
K 整理客房 Making up the Room 2323
K 洗衣服务 Laundry Service 2329
K 送餐服务 Room Service 2335
K 叫醒服务 Wake-up Service 2341
K 设施维修服务 Facility Repair Service 2347
宾馆服务英语
CHAPTER 5
80
宾馆商场部服务
Services at the Shop
K 在珠宝工艺品店
At the Jewelry and Crafts Shop 2353
K 在丝绸店
At the Silk Shop 2359
宾馆服务英语
CHAPTER 5
81
餐厅接待服务
Receiving Guests
K 接听订餐电话
Taking Reservation over the Telephone 2367
K 领座 Seating a Guest 2373
K 请客人点餐 Asking a Guest to Order 2379
K 菜肴介绍 Introducing Dishes 2385
餐厅服务英语
CHAPTER 6
82
餐厅其他服务
Other Services
K 上菜 Serving Dishes 2391
K 处理顾客抱怨 Dealing with Complaints 2397
K 随桌服务 Waiting on the Table 2403
K 结账送客 Settling Bill and Sending off Guests 2409
餐厅服务英语
CHAPTER 6
83
售货员接待顾客服务
Serving Customers
K 招呼顾客 Receiving Customers 2417
K 产品介绍 Introducing Products 2423
K 产品价格 Products’ Price 2429
K 售后服务 After-sales Service 2435
K 送别顾客 Saying Good-bye to a Customer 2441
售货员英语
CHAPTER 7
84
售货员销售商品服务
Selling Products
K 服装销售 Selling Clothes 2447
K 鞋帽销售 Selling Hats and Shoes 2453
K 食品销售 Selling Food 2459
K 电器销售 Selling Household Appliances 2465
K 化妆品销售 Selling Cosmetics 2471
K 纪念品销售 Selling Souvenirs 2477
售货员英语
CHAPTER 7
85
出租车司机接待乘客
Receiving Passengers
K 招呼乘客 Greeting a Passenger 2485
K 途中询问 Questions on the Route 2491
K 向乘客收费 Collecting the Fare from a Passenger 2497
出租车英语
CHAPTER 8
86
解释交通道路状况
Explaining Traffic Conditions
K 解释路面状况 Explaining Road Conditions 2503
K 解释行驶故障 Explaining Troubles on the Road 2509
生词表:
n.船运业；船舶(总数) (初中英语单词) n.抱怨；叫屈 (初中英语单词) n.询问；质询；调查 (初中英语单词) vt.存放，存储 n.存款 (初中英语单词) v.收回；撤销；撤退 (初中英语单词) n.包裹；一批 vt.区分 (初中英语单词) n.容易；熟练；灵巧 (初中英语单词) v.&n.修理，修补 (初中英语单词) n.等候；伺候 (初中英语单词) n.顾客，买主，主顾 (初中英语单词) n.交通，运输 (初中英语单词) n.补偿，赔偿 (高中英语单词) see的现在分词 n.视觉 (高中英语单词) n.目录；清单；一览表 (高中英语单词) n.提供；礼物；捐献 (高中英语单词) n.珠宝(饰物) (高中英语单词) n.保留；储备；预定 (高中英语单词) n.交易；来往 (高中英语单词) n.言语；言论；格言 (高中英语单词) n.预订；预约；捐款 (英语四级单词) n.洗衣店；待洗的衣服 (英语四级单词)