Dear sir ,

We have not received your latter from you over the last twelve months .Up till then we counted you among our steadiest customers .We were confident that we were serving you with quality products and effiency .Every year ,your order came in and was filled satisfactorily.

When your order ceased ,we thought it might be have a deley in your ordering cycle.Now we wonder whether some failure on our part has caused you to seek supply elsewhere .We can assure you of our improved fulfillment procedure and our larger warehouse .We can provide a greater variety of products and quick response than a year ago.

We treaure your business.We are anxious to know what we can do to resure business relations with you .Your reply shall meet with our immediate attention.
关键字:商务英语
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